AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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2 votes Vote

Order new phone numbers via an API

It would be great if we could interface to your systems via an API to retrieve a list of available numbers for a specific area code, then select and order one of those numbers, and set / update routing targets (VoIP and forwarding to other...
Response from the site administrator
aaisp, 18.11.2016
See: https://support.aa.net.uk/CHAOS
Andy Hunt, 11.10.2011, 10:14
2 comments
2 votes Vote

know the identities of the multiple SIP registrations shown on my control page

My control page shows the number of SIP registrations for each of my VoIP phone lines. Sometimes as many as 8 are registered. I would like to be able to identify who they are, and are they all mine!
David Reddington, 25.11.2011, 03:53
1 comment
2 votes Vote

Temporarily suspend ADSL service

Hi, I have two ADSL lines in two different properties across the UK - therefore is classed as two different 'sites' by A&A. I am only using one at a time and these are usually for months at a time rather than weeks; at the moment, I am...
Terry, 05.01.2012, 12:59
6 comments
2 votes Vote

Have additional TTLs available in clueless's DNS editor

When using the DNS editor on clueless, the drop-down box for TTL has "1 second", "1 minute", "1 hour", "1 day". This is rather coarse-grained -- "1 second" and "1 minute" (and "1 minute" and "1 hour") are nearly two orders of magnitude apart....
Martin Radford, 05.01.2012, 18:22
6 comments
2 votes Vote

see status updates via a facebook page

this is in parallel with the rss feed
Response from the site administrator
aaisp, 02.10.2012
After removing/adding the twitter Facebook 'app' this is working again!
Nick Upson, 02.10.2012, 09:37
3 comments
2 votes Vote

have a special deal for BE customers with static IP address(es) running away from Sky

Currently BE customers with multiple static IP addresses are being left high and dry by Sky after the takeover. BE customers with a single static IP address are waiting to see what Sky come up with. And Sky have still to get back to us about...
Andrew Benham, 18.09.2013, 17:19
2 comments
2 votes Vote

accounts subdomain URL fix

https://accounts.aa.net.uk/ (one of several URLs I like to remember) currently returns forbidden, could you make it redirect or an alias of https://accounts.aa.net.uk/aal/login.cgi instead. Also it'd probably help to link to the accounts site...
Response from the site administrator
aaisp, 01.05.2013
Done :-)
William Turrell, 12.03.2013, 14:26
0 comments
2 votes Vote

A service like DYNdns but firebrick and AAISP service based.

For those of us who for what ever reason can't get AAISP or who want static services over dynamic connections. Having a fixed IP routed to a good router via i good service provider. Perfect!
Response from the site administrator
aaisp, 17.05.2013
We can offer a L2TP connection - it's 'unofficial' at the moment, but email in to support for more info.
James Cairns, 17.05.2013, 09:51
0 comments
2 votes Vote

test

test
Response from the site administrator
aaisp, 17.05.2013
admin reply
andrew, 17.05.2013, 13:03
5 comments
2 votes Vote

see the pricing options on TT working too.

The pricing options/suggestions page shows the various prices for different usage on the different line types. They all seem to work except for the TT lines. Nothing changes when I input any new numbers....?? :(
Response from the site administrator
aaisp, 21.04.2015
This is working, I think it was fixed at the time, sorry for a delay in updating this Idea!
Nigel, 28.06.2013, 18:39
0 comments
2 votes Vote

Ability to change passwords

It would be good if customers could change/generate their own passwords for the accounts web site without contacting support and then having the password relayed over an insecure medium.
Response from the site administrator
aaisp, 26.06.2014
This is now possible. The lost password system of the billing system has been revised and updated.
xand, 28.03.2014, 13:06
0 comments
2 votes Vote

Have an email hyperlink on http://www.aaisp.net/broadband-support.html rather than making us copy 'n' paste said address.

On http://www.aaisp.net/broadband-support.html you list all the contact methods. Great! Some of them are even links that fire up the service. But why is the email address not a mailto: link?
Response from the site administrator
aaisp, 21.04.2015
This has been updated, thanks!
Gordon Ross, 05.11.2014, 20:27
0 comments
2 votes Vote

Remove the highlight for peak hours on packages that don't have peak hours

I have a home::1 package and clueless is still highlighting weekday 9AM to 6PM on the usage tables in red. This is confusing as home::1 has "No units or time periods - usage is any time of day or night.". Can the highlighting either be removed...
Response from the site administrator
aaisp, 15.06.2015
Good point, but it has been suggested in the past that keeping the peak hours can be useful when considering changing tariffs. However, i'll add a note to the page about peak to being relevant to all tariffs. Thanks for the idea though.
Deanna, 14.06.2015, 09:37
3 comments
1 vote Vote

Have the status pages be able to be ordered by different things

The current ordering seems to be a little difficult to decypher! For instance, today the top item was closed at 11am, and the second was closed on the 26th October, with more recent things below it, so I don't understand the rules that determine...
Response from the site administrator
aaisp, 25.11.2010
We are currently (ie now!), creating a new front page for the status page - this will make things much clearer and simpler. eg splitting the front page posts in to categories rather than a whole list.

Status pages have now been updated.
Alex Hulse, 17.11.2010, 10:53
0 comments
1 vote Vote

Stop clueless line links opening in new windows

The line links in clueless such as Log and Usage open in new windows. If I wanted a link to open in a new window I'd do it myself.
_aD, 11.06.2011, 19:41
2 comments
1 vote Vote

SSL certificate for clueless.aaisp.net.uk is invalid and causes browser warnings.

As it says on the tin.
Response from the site administrator
aaisp, 11.01.2013
Clueless (the control/ordering system) now has a non-cacert certificate.
Tom, 09.02.2011, 21:03
1 comment
1 vote Vote

Switch the SSL cert used by clueless to one signed by startssl (or other)

As per http://ideas.aaisp.net.uk/?ia=17940 which suggests a paid-for SSL certificate, certificates from http://www.startssl.com/ are far more widely accepted than those signed by cacert.com (see http://en.wikipedia.org/wiki/Startssl#Trustedness...
Dave, 15.11.2011, 14:16
2 comments
1 vote Vote

allow routing policies to be applied as to return packets from the link they originated from

Current routing works great, but it would be nice to add some kind of feature to allow returning of packets & datagrams from the link they originated. For example, dual ADSL (21CN+BE) via A&A and an L2TP tunnel via VirginMedia. As to allow...
Response from the site administrator
aaisp, 21.04.2015
IPs set as secondary routing will be allowed to transmit.
ydorg, 21.11.2011, 19:16
0 comments
1 vote Vote

see what happend to the broadband issue that existed at 7pm today, what happened, why did dissapear!

There is no mention of it in your logs. Yet I know it happened and AAISP status at 7pm showed it happened. Yet looking at 11pm there is no sign of it. What happened?
fergus mcmenemoe, 31.01.2012, 22:04
1 comment
1 vote Vote

When login to accounts fails, inform user

I just tried logging into the accounts site several times but it kept clearing the text boxes. I then realised I'd transposed two digits of my account number. The site did not show any warning that it had refused access because of an...
Response from the site administrator
aaisp, 21.04.2015
It says 'Invalid login' now - this was probably added a while back! :-)
_aD, 01.02.2012, 16:47
0 comments
1 vote Vote

Filter e-mail using sieve

Being able to perform simple filtering at the server would be very handy. For instance, where a wildcard e-mail alias is in place I would like to be able to filter e-mails into folders based on the "To" address. This might be achieved using the...
Matthew Hambley, 17.03.2012, 08:03
2 comments
1 vote Vote

Expand Syslog field in 'Edit Number' Clueless Page

The syslog field in Clueless when editing a phone number only allows upto 20 characters. This should be changed to allow the standard maximum DNS string length to support all providers. My existing syslog collector's DNS is ~40 characters long...
Response from the site administrator
aaisp, 21.04.2015
This has been increased (50 chars)
elnumbre, 30.09.2013, 12:58
0 comments
1 vote Vote

I'd like to see a rollever speed indicator on graphs

Could we have a speed / latency indication by mouse location on graphs not unlike the time indication. The logarithmic nature of the graph makes it very hard to read.
Response from the site administrator
aaisp, 21.04.2015
This is available on the 'todays' graph.
Jon Westgate, 01.05.2013, 12:54
0 comments
1 vote Vote

view live usage graphs using chrome / firefox. They only work properly with IE :(

Response from the site administrator
aaisp, 21.04.2015
They should work with all browsers. do contact support if you have problems though.
Matthew Corcoran, 26.08.2013, 20:41
0 comments
1 vote Vote

Remove Un-necessary Restrictions on Mailing Lists

I'm currently setting up a domain for a small company and have established mailboxes for each member of staff. I would like to make use of the mailing list facility to allow mail to be sent to groups of staff such as "all", "admin" and "sales"....
Richard White, 19.10.2013, 18:58
1 comment
1 vote Vote

See a status page (aastatus.net) which just returns a list of current issues in the page itself, with no javascript callback to fetch the data. Why? Apparently there are serious routing problems right now, but the status page is taking forever to loa

Response from the site administrator
aaisp, 21.04.2015
The page: http://aastatus.net/recent.cgi shows the posts in 'last updated' order, so new ones will be at the top. The Status server is hosted off site, of country even, and is independent of our UK network, so depending on the routing problem, the page should be ok. Typically, posts are also added to our twitter @aaisp
Claudio Calvelli, 28.09.2014, 18:32
0 comments
1 vote Vote

clueless parcel tracking should include the address you've sent it to

Response from the site administrator
aaisp, 18.02.2016
We've now added the postcode to the notes on the Control pages!
Michael Stevens, 17.02.2016, 12:31
2 comments
0 votes Vote

secure webmail

Interesting page about certificate authorities/browser warnings when using A&A webmail [http://aa.net.uk/cacert.html] What do you plan to do against the Logjam attack for this service? Chrome is already making a snarky remark about "obsolete...
Response from the site administrator
aaisp, 10.06.2015
We do plan to update the webmail servers
Lee, 05.06.2015, 08:47
1 comment

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