AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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8 votes Vote

Proof-read documentation before issue.

Have documentation, specifically the FB2900 User Manual, checked by someone with a good grasp of English, not just technical know-how. Poor spelling/typos in documentation creates the impression of poor quality in the device.
George Heighton, 17.04.2018, 11:12
1 comment
7 votes Vote

Improve the interface on the s-s-l.co.uk pages

The s-s-l.co.uk pages now look very low rent compared to everything else. Logout Home Help A....A Statement-PDF Transaction-List Services WTF? It may make sense to whoever wrote it, but to new customers it looks rubbish. Honestly, when I...
William Blunn, 23.11.2010, 19:17
7 comments
7 votes Vote

have an email to SMS gateway provided by A&A

A&A should provide an easy email to SMS gateway. Yes I know I could build one with a small script.
Michael Stevens, 21.06.2011, 12:45
0 comments
7 votes Vote

Announce planned engineering work clearly

There have been a lot of occasions in the past year where there has been "Planned" engineering work by AAISP that has either been unannounced or not announced obviously (i.e. in the status news section, or tagged on the end of an outage section)....
_aD, 17.12.2012, 22:41
1 comment
7 votes Vote

Set the "enable bitswap" option in the config for DLink DSL-320B-Z1 modems

Surely it's a really really bad thing this not being ticked? Am I wrong? (And might as well set the SRA option too just in case your service does support it.)
Cecil Ward, 27.03.2017, 06:15
1 comment
7 votes Vote

Customer adds note in log in clueless

If customers could add a comment record in the clueless log for a particular line, then that could be a reminder of the time a particular action was taken or an explanation which could benefit AA tech support. Example: "modem taken offline -...
Cecil Ward, 27.03.2017, 20:14
5 comments
7 votes Vote

allow downloading of email aliases from control.net.aa.uk as a text file

so that the customer can easily keep them under revision control (e.g. git) and thus record: - reasons for changes - date and time of changes - deleted aliases (with reasons) Something similar to the button on the DNS setup page would be...
Graham King, 03.01.2018, 14:43
2 comments
7 votes Vote

SMTP stone age: Add a straight no-auth, no-TLS-required SMTP server accepting port 25 accessible from AA IPs

Cecil Ward, 21.02.2018, 08:14
3 comments
7 votes Vote

gigaclear

Please partner with gigaclear to provide fibre to the premises. I would definitely use aa as my provider rather than gigaclear in my other property if you did so.
Steffan, 23.04.2018, 21:34
1 comment
7 votes Vote

Have AA web servers, including clueless, support HTTP/2

HTTP/2 gives us better responsiveness. Do your web servers speak HTTP/2?
Cecil Ward, 27.06.2018, 20:24
0 comments
7 votes Vote

Unmetered off peak

I am on the Home:1 package but find the 200Gb allowance to be restrictive. With online gaming simply buying a few new games can eat up an entire months allowance in a few downloads. It would be FANTASTIC if you could have an off peak time when...
Nick, 08.09.2018, 22:18
0 comments
7 votes Vote

Allow payment via BACS for Home::1

Please allow BACS payment for the Home::1 tariff. Many of us are unable to use Direct Debit, and plenty more are unwilling.
MFPA, 03.12.2018, 16:21
0 comments
6 votes Vote

Improve SMS notification of outages

Currently incident.aaisp.net lists all issues and info, this can be SMS'd to a mobile phone via the twitter feed for free however most of the messages are not related to the service we receive as they are country wide. Use targetting...
dabbishaw, 15.10.2010, 10:23
0 comments
6 votes Vote

Add dates to VOIP profiles

Aswell as offering days/time profile options, add the ability to enter a date range - this would be useful during holidays
Response from the site administrator
aaisp, 13.12.2010
We're looking to add this shortly...
Martin, 03.12.2010, 09:50
6 comments
6 votes Vote

Have an ideas site that uses IPv6

don't you know, IPv4 only has 35 days left to live.
Response from the site administrator
aaisp, 17.01.2011
See & vote on: http://useridea.rc.idea.informer.com/proj/?ia=14141
Iain, 14.01.2011, 17:39
1 comment
6 votes Vote

Don't collapse items on status page

The IRC bot posts links to status items like http://status.aaisp.net.uk/apost.cgi?incident=803 but when you open this single item you have style="display: none;" in the div. Since I've requested to view ONE item and only that one item, what...
Iain, 18.01.2011, 19:53
1 comment
6 votes Vote

Allow people ordering BE lines to choose PPPoE or PPPoA

Unlike BT lines, where the end user can choose whether to do PPPoE or PPPoA on the line, BE lines can only do one or the other and currently all lines are ordered for PPPoA unless you know to ask for the order to be provided as PPPoE. Doubtless...
Tom Hughes, 25.01.2011, 09:45
0 comments
6 votes Vote

Easier email alias management

It's painful to make changes to several aliases. Just being able to edit the whole lot in a multi-line text field would make a huge difference.
acorey, 04.03.2011, 23:16
0 comments
6 votes Vote

change the targets for a VOIP number depending on the active profile

Instead of just having a single profile that specifies when a set of targets are active and a backup number for when the profile isn't active I would like to be able to set a different set of targets for two (or more) profiles. For example, I...
Nathan Phillips, 14.11.2011, 13:11
5 comments
6 votes Vote

Have more ICMP ECHO targets 81.187.81.188, .189, .190 (etc)

For multi-WAN operation with failover, some firewall software (notably pfSense 2.0.1) needs to be able to ping a different IPs for each WAN link. This is particularly true where each upstream WAN link has the same next-hop IP (81.187.81.187)....
Martin Johnson, 02.01.2012, 13:32
1 comment
6 votes Vote

A 'reduced' Home::1 Type product (1/2 the Download to 25Gb, 1/2 the Price to £12.50)

Its austerity time 2013. It would be great to have the option to 'guarantee' the cost of my BB to a set fee, while having a bit of flexibility. Me : I use approx 20Gb per Month, on the standard usage-based tariff 3 teenagers in the...
BA, 15.05.2013, 13:53
4 comments
6 votes Vote

Failover to voiceless if sip registration fails

Currently I can route sip2sim via voiceless, which works fine but doesn't give me fine control over number screening etc., or I can run an asterisk server, but the downside is if my DSL drops out my mobile phone then stops working! I'd like a...
Tony Hoyle, 29.05.2014, 19:54
0 comments
6 votes Vote

Automatically raise a fault within A & A when there is sustained dripping blood in clueless. Thresholds to be determined, hopefully variable.

Automatically raise a fault within A & A when there is sustained dripping blood in clueless. Thresholds to be determined, hopefully variable.
Cecil Ward, 28.03.2016, 06:27
1 comment
6 votes Vote

Excess bandwidth trading

We have two Office::1 accounts, one which has little usage and one which frequently goes to the wire. It'd be nice to trade some of the excess bandwidth between the two accounts. As a wider idea, if someone has bought too many units and...
Tony Hoyle, 27.11.2015, 15:09
0 comments
6 votes Vote

API to query info about units tariff band now and get upcoming band change times

I'd like to have some kind of ultra-ultra-lightweight API that allows a client to query (i) which units-charging tariff band we are in at the current time together with the current download charging rate, and (ii) the times (unix time) of...
Cecil Ward, 18.12.2016, 00:48
0 comments
6 votes Vote

A (non-functioning) demo mailbox for prospective email customers

If there were an ultra-easy web UI facility to allow access to a demo / dummy email mailbox - that is non-functioning, eg doesn't allow sending email - then prospective customers for email services would be able to check out the related UI within...
Cecil Ward, 03.03.2017, 16:28
0 comments
6 votes Vote

One or more dns entries pingable.aa.net.uk

or similar meaningful name as a first-hop within AA-land target for pinging, perhaps a cname to bottomless. Anyway, way you can change its target when you need to. As well, two additional cnames, ipv4.pingable and ipv6.pingable, say, to the same...
Cecil Ward, 09.03.2017, 08:51
0 comments
6 votes Vote

review ttl on dns A / AAAA records for some servers

Some servers' DNS TTLs are very very short and the ipv4 ttls don't match the ipv6 ones. If this is a rotation load-balancing scheme then my apologies. But if not I think the numbers should all be reviewed just in case, and if at all possible ttls...
Cecil Ward, 17.02.2018, 09:44
0 comments
6 votes Vote

Shared pan-customer-base known spammers list

Have a database accessible by the web to which customers could add details of known spammers. Including : record types are i. from email addresses with wildcards, ii. (lists of) IP address ranges, iii. regexes for subject lines. Suggest also:...
Cecil Ward, 17.03.2018, 04:03
0 comments
6 votes Vote

Clueless UTC / GMT

Could clueless show true UTC times? (As a per user preferences option, either that or both UTC and local clock-on-the-wall time.) Would it be a nightmare to implement or is it just a matter of replacing calls to some routine everywhere with a...
CecilWard, 30.03.2018, 10:56
2 comments

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