AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
We welcome customers to post their ideas and to vote and comment on other peoples ideas. (You do not need to register to use this site.)
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2 votes Vote

See active unit rate displayed on the usage graphs.

On the usage graphs, there is currently no easy way to see what unit consumption rate is active at any given time. It would be nice if the graphs could be shaded, possibly instead of the daytime / night time shading currently in use, to indicate...
Paul, 24.01.2013, 16:20
1 comment
2 votes Vote

Change contact details on lines

As a dealer it would be useful for me to be able to add/change the contact details for my customer's lines. If there could be multiple telephone number contacts this would be helpful, and maybe a field if the customer uses SMS. It would also...
_aD, 24.01.2013, 15:10
0 comments
2 votes Vote

purchase fractional units

allow the monthly unit purchase to be a non-integer - our location needs about 2.5 units as a fairly consistent long term average and manually operating pulse-code modulation on the subscription between 2 and 3 units to simulate that is a bit of...
bxc, 03.04.2013, 13:29
0 comments
2 votes Vote

Check the upgrade options of a line from within the control panel

Every now and then i check the customers line numbers to see if FTTC is available for them and It would save a lot of time if we can check waht upgrade options are available for a line from within the control panel, rather than coping the line...
John Hirst, 08.04.2013, 16:14
0 comments
2 votes Vote

Yet simple and powerfull public feedback app

Here is an yet simple and powerful, feature-rich, public feedback app. Why don't you give a try. 1) It's free 2) Feature-rich with social engagement 3) Topics revolve around your products and are more linked with tags. 4) Moderation tools 5)...
ananda, 02.05.2013, 19:46
0 comments
2 votes Vote

block specified incoming telephone calls. i.e. blacklist certain numbers

The ability for endusers to specify numbers to block. Present something like "Calls from your number are not accepted", or simply a dead line tone.
Iain Gordon, 14.07.2013, 10:03
0 comments
2 votes Vote

VOIP readback/echo test

Skype has a free test number where it records your speech, and then plays it back to you (and throws the recording away afterwards). This is very handy when trying to debug one-way audio, line echo and problems caused by poor connectivity....
Response from the site administrator
aaisp, 21.04.2015
We'll look in to the possibility of an echo test
Theo, 28.11.2013, 02:06
1 comment
2 votes Vote

maintain CC list on support tickets

If I'm creating a support ticket relating to a customer's line I'll usually CC them on the initial mail. It would be nice if thankless could keep the CC list so that they're copied in on replies without having to forward them.
Response from the site administrator
aaisp, 21.04.2015
Yes, this is a bit of a pain, for staff too! We are looking in to updating the current ticketing platform, so we hope to achieve this later this year (2015)
Stuart Henderson, 30.07.2014, 10:59
0 comments
2 votes Vote

Ideas site should not lose idea if you take too long to write it

On this site, if I take too long to write an idea then it gets lost. The form comes back with an error about the Captcha being wrong, and this "idea specification" box is blank. Please fix!
Response from the site administrator
aaisp, 21.04.2015
This is very true... However, the site is run by a 3rd party, we'll feed this back to them.
Jon, 22.03.2014, 00:55
0 comments
2 votes Vote

Make SIP calls via API

I'd like the ability to initiate a SIP call from a device other than than the device running my SIP client. For instance, via an API I could initiate a call from my desktop computer which automatically connected the call to a hardware desk...
Response from the site administrator
aaisp, 21.04.2015
We'll look in to this...
Richard, 27.08.2014, 13:30
0 comments
2 votes Vote

A&A to starp using better encryption for logins. e.g. Clueless. Come on guys how about, PFS, TLS1.2? Ditch SHA1 and RC4?

Response from the site administrator
aaisp, 21.04.2015
We are making progress on this....
Tim Bradshaw, 24.12.2014, 08:38
0 comments
2 votes Vote

Be able to use clueless to have my router auto configured with the right firewall settings for A&A SIP

Be able to use clueless to have my router auto configured with the right firewall settings for A&A SIP Using TR-069 stuff
Response from the site administrator
aaisp, 21.04.2015
We'll consider this for the next router we provide... or at least we'll clearly document how to do it.
Michael Stevens, 12.02.2015, 18:12
0 comments
2 votes Vote

Join forces with hyperoptic.com to be best ISP in UK

Marcel, 02.06.2015, 14:11
0 comments
2 votes Vote

Automatically raise a fault within A & A when there is sustained dripping blood in clueless. Thresholds to be determined, hopefully variable.

Automatically raise a fault within A & A when there is sustained dripping blood in clueless. Thresholds to be determined, hopefully variable.
Cecil Ward, 28.03.2016, 07:27
1 comment
2 votes Vote

Have free regrade to 80/20 for existing customers

With the removal of the additional charge for FTTC 80/20 over 40/10, existing 80/20 customers automatically get the cheaper prices, yet existing 40/10 customers have to pay to change over. Happy to concede if I don't understand what's involved...
Response from the site administrator
aaisp, 05.08.2016
A 40/10 to 80/20 upgrade is now on the order form, for people on Home::1 BT with 40/10 that have a forecast over 40 or 10, and is £15 inc VAT, takes one working day, and does not reset the minimum term. https://order.aa.net.uk/chaos2broadband.html (sorry that is isn't free, but there would be no change to the monthly charges). ^Andrew.
Jon, 05.08.2016, 08:32
0 comments
2 votes Vote

Choose what details added to IP address whois.

Allow customers to choose what details added to IP address whois look return. Although you could restrict to unique names to avoid passing off / trademark conflict etc. as well as rule that need to non no offensive etc. but just not defaulting to...
LB, 03.12.2016, 11:00
0 comments
2 votes Vote

Make the blip graph more usable by people with red/green colour blindness

The blip graph at https://control.aa.net.uk/blip.cgi tells me that "Green is login" and "Red is logout". Like ~10% of the male population I'm red/green colour blind. If I stare at the graph closely, I can just about detect that the grass...
Andrew Benham, 01.01.2017, 15:01
0 comments
1 vote Vote

Have the KBD questions automatically scroll to the next

When stepping through the KBD I found that Firefox jumped to the top of the page after each question. It would be helpful if it scrolled to the next question automatically.
aD, 08.11.2010, 13:29
0 comments
1 vote Vote

Change the way CLI is sent on VOIP

Currently it seems you are sending the Caller ID as the "Name" and then the Line Number of the SIP trunk as the "Number" This causes a problem with some ATA's and SIP2SIM which ignores the Name field meaning all the phone displays is the number...
Matthew P, 09.12.2010, 20:05
0 comments
1 vote Vote

Be able to send to multiple mobiles when using the 'destination=' parameter in HTTP Post when using the sms gateway

JohnnyD, 28.01.2011, 14:30
0 comments
1 vote Vote

Control pages should make clear which routes are currently active

The control pages on clueless show which IP addresses are assigned to each line, but they don't make clear if those routes are actually active or not. It would be better if addresses which were currently routed had a green background, and those...
Tom Hughes, 26.01.2011, 15:06
0 comments
1 vote Vote

Fix Black/White List so it works with Aliases

In October 2010 I submitted a low priority support issue regarding email been flagged as spam even though I had set the sender and recipient in my White List. I was told; >I think the problem lies with the logic of our whitelisting. >The...
John Cheshire, 28.11.2011, 20:43
0 comments
1 vote Vote

to be able to find the firebrick 2700 bug reports and feature request page/site

some weeks back I stumbled across the bug reports and feature request page and left two reports. Despite searching wiki for some time I could not relocate it. Make a link from the "All things firebrick" heading to this site.
David Reddington, 07.12.2011, 01:50
1 comment
1 vote Vote

On the clueless broadband usage tables, indicate all tariffs by colour

Currently usage at daytime tariff is indicated by red text, and usage at all other tariffs is indicated by black text. I would find it more convenient if each tariff was indicated by a distinct colour. e.g. daytime -> red...
Dave Hinton, 27.12.2011, 20:01
0 comments
1 vote Vote

Immediate access to account login page from "Internet/Domain/Email/Telephony" link

The Clueless login page offers the link "Internet/Domain/Email/Telephony" which provides indirect access to account login via an information page. This seems to be an unnecessary obstruction to logging in, especially for an experienced user....
Richard White, 14.10.2013, 08:51
0 comments
1 vote Vote

Change the grammar slightly so that BT and Be are referred to as singular rather than plural entities

Paul Anderson, 12.05.2012, 15:17
0 comments
1 vote Vote

status.aa.net.uk atom feed to include start time for planned work, any other similar fields.

status.aa.net.uk atom feed to include start time for planned work, any other similar fields.
Michael Stevens, 22.05.2012, 14:46
0 comments
1 vote Vote

Arrange the options on the feedback site sensibly

The radio boxes on the feedback site swap between the positive responses being on the left (Did they keep you informed of progress in resolving your query?) and then on the right (Please rate your last enquiry with us based on 1 being poor and 5...
_aD, 17.10.2012, 14:35
5 comments
1 vote Vote

Have a headline option on clueless for each line allowing user to throw a virtual on/off switch. Likely usage: Easy disabling of lines currently not required, or temporarily insecure. Also useful if you know something is being attacked - Turn it off

ChrisB, 27.10.2012, 07:59
0 comments
1 vote Vote

Be able to set different email addresses for voicemail, recordings, usage warnings, sms on VoIP lines.

ChrisB, 27.10.2012, 08:01
0 comments

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