AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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3 votes Vote

Close all WAN ports on Technicolor router in default AAISP config

Hello, please can you change the default config of the new technicolor routers so that all the WAN side ports are closed when I plug it in first time. My new router was delivered with Telnet, HTTP and HTTPs ports open the WAN side. Tech support...
BobPenguin, 13.04.2012, 17:10
0 comments
3 votes Vote

Broadband Usage - Zoom into the graphs

The Broadband Usage graph is amazing. You know what will make it even more amazing? Allows us to zoom into a specific day/hour for better picture of the stats used. Thanks.
Tony Sutton, 16.04.2012, 14:42
0 comments
3 votes Vote

have a longer "carry forward" of under useage. If I leave it until the current under useage is capped at the units bought and then lower the units bought I lose the ones saved. Any units bought and paid for ought to be able to be carried forward at t

Nick Foot, 13.05.2012, 12:11
1 comment
3 votes Vote

Make the monthly Usage details page consistent.

Move the "excess usage from previous month" line in the monthly Usage Detail page from the "This month" section into the "Allowance calculation" section. Having last months over use included in this months total makes a nonsense of *This* months...
Dave, 01.10.2012, 11:52
1 comment
3 votes Vote

Share IMAP email folders with other Mailboxes

On A&As email servers, I'd like to be able to share certain IMAP folders with other Mailboxes in my domain, ie, what ever email is in my shared folder is seen by other users.
skeffling, 04.10.2012, 20:46
1 comment
3 votes Vote

Support SIP MWI for voicemail

I would like to support SIP MWI for voicemail. This works nicely with Asterisk; the SIP client is associated with a given mailbox and the number of messages is indicated. The Siemens Gigaset devices that you sell support this, and it's very...
dwmw2, 09.11.2012, 08:19
0 comments
3 votes Vote

maintain CC list on support tickets

If I'm creating a support ticket relating to a customer's line I'll usually CC them on the initial mail. It would be nice if thankless could keep the CC list so that they're copied in on replies without having to forward them.
Response from the site administrator
aaisp, 21.04.2015
Yes, this is a bit of a pain, for staff too! We are looking in to updating the current ticketing platform, so we hope to achieve this later this year (2015)
Stuart Henderson, 30.07.2014, 09:59
0 comments
3 votes Vote

Mobile Data packages (5GB, 15GB, 30GB)

Offer data packages in large blocks at some discount, typically where the price per MB is prohibitively expensive. Ideally it would be nice to pay £75 to £100 for 30-50GB on a monthly basis, rather than the 2.4p rate per MB (£740+).
Rhosyn, 30.10.2013, 00:03
0 comments
3 votes Vote

configurable usage top-up

It would be nice if we could configure the quota/usage top up so that you don't end up auto-topping up very close to the end of the month. This could be specified as eg. number of days before the end of the month during which auto-topup is...
Jim Noble, 01.04.2014, 09:13
0 comments
3 votes Vote

Make SIP calls via API

I'd like the ability to initiate a SIP call from a device other than than the device running my SIP client. For instance, via an API I could initiate a call from my desktop computer which automatically connected the call to a hardware desk...
Response from the site administrator
aaisp, 21.04.2015
We'll look in to this...
Richard, 27.08.2014, 12:30
0 comments
3 votes Vote

Upgrade Web Interface

Compared to Sipgate, the web interface appears very basic: * No contacts list, no ability to have contact names added to call histories, no click-to-dial * No web access to voicemail, no ability to add contact names to voicemails * No phone...
Response from the site administrator
aaisp, 21.04.2015
The contact list and easier ways to SMS from a web page are good ideas. We're already working on a method to upload a voicemail greeting file via the control pages, rather then recording the greeting by dialling in to voicemail. I'm not sure we'll change the way we store and forward voicemail messages though, this will probably remaining being emailed. You could use webmail to access them. We'll see if our own webmail could have an audio player built in, which may make things easier.
Owain, 08.12.2014, 23:17
0 comments
3 votes Vote

Join forces with hyperoptic.com to be best ISP in UK

Marcel, 02.06.2015, 13:11
0 comments
3 votes Vote

Remember the "wide" state when using links in the cluless line notes

Once you've enabled wide mode, only the "full" link at the bottom preserves that state. All other links including the "View trouble reports in last X days" don't and cause it to revert back to narrow mode.
Deanna, 10.06.2015, 08:26
0 comments
3 votes Vote

automatic email on change of sync speed

We get emails when lines go up or down, however we don't when the TX rate is adjusted. Recently, my line (a longish one) dropped from ~2.5M to ~1.5M, but I only noticed a few days later when I logged into Clueless to check something else. Had...
Response from the site administrator
aaisp, 10.06.2015
I've added this to our wishlist
William, 10.06.2015, 13:37
1 comment
3 votes Vote

Warn purchasers of modems (such as the DLink DSL-320B) about MTU 1508 not being available on BTw 20CN

The entries describing the DLink on the A&A website suggests that you will get IP payload MTU of 1500 when in fact 21CN is required. I just bought three based on this promise. Health warning.
Cecil Ward, 01.07.2015, 17:43
0 comments
3 votes Vote

WiFi Calling on sip2sim

While it's possible to have a mobile phone with sip client, this is messy for the user and adds complication to the call routing rules. WiFi calling solves both these problems by having a single end point that seamlessly roams between mobile and...
Martin, 21.10.2016, 11:57
1 comment
3 votes Vote

have my excess allowance roll over for a couple of months

I usually dont use all of my 1TB monthly allowance but when we have school holidays the kids can double the usage. If we could have the unused allowance banked for 2 - 3 months (rolling) it would smooth out these peaks. Otherwise some sort of...
Starfury, 20.04.2017, 19:43
0 comments
3 votes Vote

Worth validating your xhtml?

https://validator.w3.org/check?uri=http%3A%2F%2Faa.net.uk&charset=%28detect+automatically%29&doctype=Inline&group=0
Cecil Ward, 20.11.2017, 08:00
0 comments
3 votes Vote

allow downloading of email aliases from control.net.aa.uk as a text file

so that the customer can easily keep them under revision control (e.g. git) and thus record: - reasons for changes - date and time of changes - deleted aliases (with reasons) Something similar to the button on the DNS setup page would be...
Graham King, 03.01.2018, 14:43
2 comments
3 votes Vote

lightning warning

Warn customers about approaching lightning storms through KCI mechanisms. This could be done by plugging your servers in to the blitzortunglive / lightningmaps.org network, which has an http-based alert service and can generate apple push messages...
Cecil Ward, 24.01.2018, 23:34
0 comments
3 votes Vote

review ttl on dns A / AAAA records for some servers

Some servers' DNS TTLs are very very short and the ipv4 ttls don't match the ipv6 ones. If this is a rotation load-balancing scheme then my apologies. But if not I think the numbers should all be reviewed just in case, and if at all possible ttls...
Cecil Ward, 17.02.2018, 09:44
0 comments
3 votes Vote

SMTP stone age: Add a straight no-auth, no-TLS-required SMTP server accepting port 25 accessible from AA IPs

Cecil Ward, 21.02.2018, 08:14
3 comments
3 votes Vote

Proof-read documentation before issue.

Have documentation, specifically the FB2900 User Manual, checked by someone with a good grasp of English, not just technical know-how. Poor spelling/typos in documentation creates the impression of poor quality in the device.
George Heighton, 17.04.2018, 11:12
0 comments
3 votes Vote

gigaclear

Please partner with gigaclear to provide fibre to the premises. I would definitely use aa as my provider rather than gigaclear in my other property if you did so.
Steffan, 23.04.2018, 21:34
1 comment
2 votes Vote

have "Presence" support on the VoIP system?

Could we have "Presence" support on the VoIP system? References: rfc3856: A Presence Event Package for the Session Initiation Protocol (SIP) pua.pl is a command-line presence user agent in terms of RFC 3856 www.voip-info.org: Asterisk...
Eddie Pounce, 01.03.2011, 14:17
0 comments
2 votes Vote

Should Updates (unofficial bot) return HTML & MIME information from links pasted in the main channel?

Updates, the unofficial bot that polls RSS/Atom feeds to the Status pages, RevK's blog & this ideas factory & /notice's it to #A&A can also automatically go to a link posted in a channel and feedback what it finds. As much to some of your...
botmaster, 02.04.2011, 23:59
9 comments
2 votes Vote

Ability to control data access on voice sims

Voice sims have data access disabled by default. We have to contact tech support to have it enabled for each sim. Can we have the ability to turn on data access ourselves via the Edit sim page?
Chris Smith, 15.04.2011, 10:15
0 comments
2 votes Vote

Offer pre-pay option for VOIP and Mobile Services

Pre-pay would be useful for small projects needing VOIP services or SIM cards. Some project managers prefer to spend a fixed amount up front on a company credit card (and review the balance periodically) rather than having to place a purchase...
Martin Johnson, 22.06.2011, 18:16
4 comments
2 votes Vote

See prioritised ticket support in clueless..

In order to communicate (internal email or similar) with staff directly from Clueless, with levels of priority. IE: Accounts: Low/Medium/High Sales: Low/Medium/High Tech: Low/Medium/High Just so it's all in one place, and hopefully...
Response from the site administrator
aaisp, 21.04.2015
We'll be looking on improving the email ticketing system we have from a customer point of view over the coming months.
Miomio, 06.09.2011, 01:19
1 comment
2 votes Vote

Allow HTTPS basic authentication for scripting clueless access

Allow basic access to clueless from scripts (e.g. the 'Kill LNS' button to kick my recalcitrant router back into life), whilst we're waiting for the all-singing-all-dancing XML interface (and the ponies). Allow use of standard HTTP basic...
David-T, 30.09.2011, 11:20
0 comments

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