AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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3 votes Vote

configurable usage top-up

It would be nice if we could configure the quota/usage top up so that you don't end up auto-topping up very close to the end of the month. This could be specified as eg. number of days before the end of the month during which auto-topup is...
Jim Noble, 01.04.2014, 10:13
0 comments
3 votes Vote

Make SIP calls via API

I'd like the ability to initiate a SIP call from a device other than than the device running my SIP client. For instance, via an API I could initiate a call from my desktop computer which automatically connected the call to a hardware desk...
Response from the site administrator
aaisp, 21.04.2015
We'll look in to this...
Richard, 27.08.2014, 13:30
0 comments
3 votes Vote

Upgrade Web Interface

Compared to Sipgate, the web interface appears very basic: * No contacts list, no ability to have contact names added to call histories, no click-to-dial * No web access to voicemail, no ability to add contact names to voicemails * No phone...
Response from the site administrator
aaisp, 21.04.2015
The contact list and easier ways to SMS from a web page are good ideas. We're already working on a method to upload a voicemail greeting file via the control pages, rather then recording the greeting by dialling in to voicemail. I'm not sure we'll change the way we store and forward voicemail messages though, this will probably remaining being emailed. You could use webmail to access them. We'll see if our own webmail could have an audio player built in, which may make things easier.
Owain, 09.12.2014, 00:17
0 comments
3 votes Vote

Remember the "wide" state when using links in the cluless line notes

Once you've enabled wide mode, only the "full" link at the bottom preserves that state. All other links including the "View trouble reports in last X days" don't and cause it to revert back to narrow mode.
Deanna, 10.06.2015, 09:26
0 comments
3 votes Vote

automatic email on change of sync speed

We get emails when lines go up or down, however we don't when the TX rate is adjusted. Recently, my line (a longish one) dropped from ~2.5M to ~1.5M, but I only noticed a few days later when I logged into Clueless to check something else. Had...
Response from the site administrator
aaisp, 10.06.2015
I've added this to our wishlist
William, 10.06.2015, 14:37
1 comment
3 votes Vote

A&A internet in Republic of Ireland

I'd like to know if A&A would be willing to set up connections in the Republic of Ireland on the same terms and with the same level of customer service and privacy as in the UK.
Danfox Davies, 08.04.2016, 19:57
1 comment
3 votes Vote

Have free regrade to 80/20 for existing customers

With the removal of the additional charge for FTTC 80/20 over 40/10, existing 80/20 customers automatically get the cheaper prices, yet existing 40/10 customers have to pay to change over. Happy to concede if I don't understand what's involved...
Response from the site administrator
aaisp, 05.08.2016
A 40/10 to 80/20 upgrade is now on the order form, for people on Home::1 BT with 40/10 that have a forecast over 40 or 10, and is £15 inc VAT, takes one working day, and does not reset the minimum term. https://order.aa.net.uk/chaos2broadband.html (sorry that is isn't free, but there would be no change to the monthly charges). ^Andrew.
Jon, 05.08.2016, 08:32
1 comment
3 votes Vote

https://clueless.aa.net.uk/pew.cgi - add years to the PEWs

It's confusing - there are several from 31st December 2015
Response from the site administrator
aaisp, 16.09.2016
We actually stopped updating the PEW info as the data source at BT changed a while ago. I've updated the page to reflect this, and have a ticket open for our team to re-implement the page.
redbaron, 16.09.2016, 01:14
0 comments
3 votes Vote

WiFi Calling on sip2sim

While it's possible to have a mobile phone with sip client, this is messy for the user and adds complication to the call routing rules. WiFi calling solves both these problems by having a single end point that seamlessly roams between mobile and...
Martin, 21.10.2016, 12:57
1 comment
3 votes Vote

write something

Perhaps AAISP should email their clients in advance to inform them of "Login improvements and notifications from the Control Pages" before implementing any changes. That way AAISP might not be bombarded with phone calls from clients asking why...
Will Flanagan, 14.12.2016, 11:01
0 comments
3 votes Vote

https for www-server.co.uk with automatically-generated letsencrypt certificates

I would like AAISP to follow in the footsteps of Mythic-Beasts, and support HTTPS on the www-server.co.uk machine. This can simply autogenerate certificates via LetsEncrypt and rely upon TLS-SNI to use a single IP address to host all the sites....
Simon Iremonger, 06.02.2017, 11:35
0 comments
3 votes Vote

have my excess allowance roll over for a couple of months

I usually dont use all of my 1TB monthly allowance but when we have school holidays the kids can double the usage. If we could have the unused allowance banked for 2 - 3 months (rolling) it would smooth out these peaks. Otherwise some sort of...
Starfury, 20.04.2017, 20:43
0 comments
3 votes Vote

Add an extra password for use when talking to aa staff and placing orders by email / irc / chat etc

An extra, relatively weak password, so it's possibly easy for the user to quote, rather than a replacement for the strong ones. Needs to be with a Boolean flag to enable /disable, or just ignore zero-length passwords, to tell aa staff whether or...
CecilWard, 11.07.2017, 14:05
1 comment
3 votes Vote

be warned that this "Ideas" page deletes anything between angle-brackets

based on what happened to another idea a few minutes ago, this page silently and without warning deletes anything between angle-brackets, such as the button. Uh, the &lt Share your idea &gt button. Or maybe just the "Share your idea" button....
Graham King, 03.01.2018, 15:53
0 comments
3 votes Vote

show upstream speeds for ADSL in ordering system

Cecil Ward, 15.06.2018, 05:07
0 comments
3 votes Vote

Unmetered off peak

I am on the Home:1 package but find the 200Gb allowance to be restrictive. With online gaming simply buying a few new games can eat up an entire months allowance in a few downloads. It would be FANTASTIC if you could have an off peak time when...
Nick, 08.09.2018, 23:18
0 comments
3 votes Vote

suggest options for handling anonymous calls on VoIP

At the moment on a VoIP line I can specify anonymous call rejection, and can record a custom message. I can think of a couple of other ways that anonymous calls could be handled: 1/. Play the message, and then drop directly to voicemail. OK,...
Andrew Benham, 12.10.2018, 12:12
0 comments
3 votes Vote

Have a facility that creates an SPF declaration automatically in user’s DNS

If your DNS is hosted by AA and you send mail using AA’s servers, in the clueless DNS setup it would be good to document the correct SPF TXT declaration for email sent using AA’s mail servers, either partly or entirely (with a warning about...
Cecil Ward, 24.11.2018, 05:34
0 comments
2 votes Vote

have "Presence" support on the VoIP system?

Could we have "Presence" support on the VoIP system? References: rfc3856: A Presence Event Package for the Session Initiation Protocol (SIP) pua.pl is a command-line presence user agent in terms of RFC 3856 www.voip-info.org: Asterisk...
Eddie Pounce, 01.03.2011, 15:17
0 comments
2 votes Vote

Should Updates (unofficial bot) return HTML & MIME information from links pasted in the main channel?

Updates, the unofficial bot that polls RSS/Atom feeds to the Status pages, RevK's blog & this ideas factory & /notice's it to #A&A can also automatically go to a link posted in a channel and feedback what it finds. As much to some of your...
botmaster, 03.04.2011, 00:59
9 comments
2 votes Vote

Ability to control data access on voice sims

Voice sims have data access disabled by default. We have to contact tech support to have it enabled for each sim. Can we have the ability to turn on data access ourselves via the Edit sim page?
Chris Smith, 15.04.2011, 11:15
0 comments
2 votes Vote

Offer pre-pay option for VOIP and Mobile Services

Pre-pay would be useful for small projects needing VOIP services or SIM cards. Some project managers prefer to spend a fixed amount up front on a company credit card (and review the balance periodically) rather than having to place a purchase...
Martin Johnson, 22.06.2011, 19:16
4 comments
2 votes Vote

See prioritised ticket support in clueless..

In order to communicate (internal email or similar) with staff directly from Clueless, with levels of priority. IE: Accounts: Low/Medium/High Sales: Low/Medium/High Tech: Low/Medium/High Just so it's all in one place, and hopefully...
Response from the site administrator
aaisp, 21.04.2015
We'll be looking on improving the email ticketing system we have from a customer point of view over the coming months.
Miomio, 06.09.2011, 02:19
1 comment
2 votes Vote

Allow HTTPS basic authentication for scripting clueless access

Allow basic access to clueless from scripts (e.g. the 'Kill LNS' button to kick my recalcitrant router back into life), whilst we're waiting for the all-singing-all-dancing XML interface (and the ponies). Allow use of standard HTTP basic...
David-T, 30.09.2011, 12:20
0 comments
2 votes Vote

View the callers number as a "name" on voicemail emails

Have a list of numbers that can have a friendly name attached to them, so that when a voicemail is sent through you see the caller's name in the subject instead of their phone number.
MarkP, 28.11.2011, 11:21
0 comments
2 votes Vote

Option for notification of LNS switches via SMS/Twitter

Currently when you do a LNS switch a SMS/Twitter message isn't sent even when All line up/down is selected, I would like an option to also be told of LNS switches, as they can stop downloads/uploads that are in progress which may need to be resumed.
James Carey, 01.01.2012, 09:13
1 comment
2 votes Vote

Enable voicemail when profile is inactive

It seems that if I set a SIP number to only be active during a profile, there is no way to accept voicemails out-of-hours. Since I would like to "also ring" my mobile during office hours I don't want to not use a profile, but neither do I want...
Nathan Phillips, 21.01.2012, 01:11
1 comment
2 votes Vote

Run a syslog server and save tg582 logs for customers

Run a syslog server and save tg582 logs for customers Convenient way for customers to save logs for later reference and help with fault finding.
Michael Stevens, 16.04.2012, 11:58
7 comments
2 votes Vote

Change the grammar slightly so that BT and Be are referred to as singular rather than plural entities

Paul Anderson, 12.05.2012, 15:17
0 comments
2 votes Vote

A data feed for lines that are currently down

This data feed would show all lines that are currently down and allow for users to monitor a line without logging in to check, and therefore allowing integration in to other systems.
Chris Piner, 19.09.2013, 16:06
1 comment

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