AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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0 votes Vote

https for www-server.co.uk with automatically-generated letsencrypt certificates

I would like AAISP to follow in the footsteps of Mythic-Beasts, and support HTTPS on the www-server.co.uk machine. This can simply autogenerate certificates via LetsEncrypt and rely upon TLS-SNI to use a single IP address to host all the sites....
Simon Iremonger, 06.02.2017, 10:35
0 comments
0 votes Vote

improve the "New device/IP used with [Voip number]" emails

Possible improvement to the "New device/IP used with [phone number]" emails: at the moment, they just list an IP address. When my mobile phone is registered for VoIP, it gets several IP addresses daily from my mobile provider, and/or from wifi...
Andrew Martin, 16.02.2017, 13:59
0 comments
0 votes Vote

One or more dns entries pingable.aa.net.uk

or similar meaningful name as a first-hop within AA-land target for pinging, perhaps a cname to bottomless. Anyway, way you can change its target when you need to. As well, two additional cnames, ipv4.pingable and ipv6.pingable, say, to the same...
Cecil Ward, 09.03.2017, 08:51
0 comments
304 votes Vote

Reinstate per-IP traffic monitoring

Please reinstate per-ip traffic monitoring. This is really useful if you suddenly get a traffic spike to find out what machine is causing the problem.
Response from the site administrator
aaisp, 15.10.2010
The per-IP usage was removed when we changed our core routers. This feature is in the list to be implemented, and is a feature that is missed by customers and support staff alike :-)
Tony Hoyle, 15.10.2010, 14:14
7 comments
184 votes Vote

Telephone Number to Name Directory hosted @ AAISP

which then displayed the caller’s name instead of their telephone number when forwarded on by either SIP or Also Ring numbers.
Response from the site administrator
aaisp, 25.09.2012
Our system does allow you to add a Name field per number, which is then used when calling other SIP phones. If this is not what yo're after, then please do email in to us.
We're not keen on a 'directory' though, sorry.
Mark Rowe, 30.10.2010, 16:36
1 comment
181 votes Vote

Ponies

I want a pony.
Tony Hoyle, but talked into it by BUTT, 15.10.2010, 14:16
4 comments
176 votes Vote

SOAP or XML Interface for Usage Data

It would be useful to have access to an accounts usage data either via SOAP or XML. Doing this would allow 3rd party applications to be created to present this data to the user via a desktop widget or sys-tray application, or, for the more...
Response from the site administrator
aaisp, 30.01.2017
Please see: https://support.aa.net.uk/CHAOS - usage is available via the 'CHAOS' API.
Simon, 17.11.2010, 11:41
10 comments
156 votes Vote

run the evening rate on bank holidays

Class bank holiday usage the same as evening / weekends
Response from the site administrator
aaisp, 24.09.2012
completed, see: http://aa.net.uk/news-2012-09-bh.html
Lee, 15.10.2010, 18:32
2 comments
86 votes Vote

Mirror popular Linux repositories

In a similar vein to running a WSUS server, running mirrors of popular Linux distros (e.g. Ubuntu, Fedora) would cut down incoming traffic.
Response from the site administrator
aaisp, 29.10.2010
We have a project under way to move our main web server on to new hardware (multi front-end servers using shared storage) in a different datacentre - once this work has been done we'll look in to whether being a mirror is feasible.
J Fernyhough, 15.10.2010, 14:16
5 comments
49 votes Vote

Partner/reseller programme

I would love to be able to resell your Mobile Voip Sim service. If this becomes an option please let me know
Response from the site administrator
aaisp, 21.04.2015
Sorry for delay, we do have a dealer scheme, do contact us. The only issue with things like SIMs, is that there is little room for revenue sharing. Still, do contact us though.
Matthew Brown, 23.12.2010, 10:42
1 comment
44 votes Vote

Extending Clueless to be monitored and used by automated logic

It'd be excellent if the features of clueless had a (preferably RESTful) API. I'd like to be able to write code to monitor my line activity and do stuff like automatically switch to a 3dB profile when my transfer rate spikes, then drop back to...
Response from the site administrator
aaisp, 21.04.2015
See: http://aa.net.uk/support-chaos.html And please do email in with features you would like to be added. I'll don't think your specific request is in the API yet, but do contact us about it. (I'll close this idea for now though)
dave.io, 15.10.2010, 10:34
3 comments
39 votes Vote

Follow up incidents with BT responses

Quite a lot of incidents on the support site say "we are chasing BT for an explanation", but I rarely notice that an explanation is added. I'm not sure whether this is because BT don't given an explanation, or whether they do, but it doesn't...
Response from the site administrator
aaisp, 20.10.2010
We do ask BT for updates, and often they are unable to provide any information. We will be review this with BT though.
rmc47, 15.10.2010, 10:38
0 comments
39 votes Vote

make outgoing voip calls through your service without having any numbers from you.

i have incoming voip numbers routed successfully to my pbx. However finding good quality outgoing termination is difficult. your company look as though they could provide this but the service is not listed. My original interest is in your ISp...
Response from the site administrator
aaisp, 10.12.2010
You can use us for outgoing and use a different company for your incoming. You will need to purchase a number from us though - as our system requires a number. however, you don't need to publish that number or use it for incoming... A number just costs £1/month, so you'll just pay that and can make your calls. We can set the caller id at our end to match your real number if you like (there is an extra setup cost for that though).
I hope this helps.
Stanley, 10.12.2010, 14:12
0 comments
38 votes Vote

Share expertise and experiences from userbase and help document AAISP-land

AAISP's site could do with being expanded with more extensive documentation and more in the knowledgebase, more help, defining terms and more extensive howtos. Get your faithful users to help by pitching in. AAISP's customers are a savvy lot....
Response from the site administrator
aaisp, 15.10.2010
We have a wiki at http://wiki.aaisp.org.uk/ -we welcome customers to add content, AAISP staff will add content too, and will try to keep it well organised. If we feel it's useful and working well then we'll officially launch it.
Cecil Ward, 15.10.2010, 10:25
0 comments
35 votes Vote

Change log for updates to control page features

It would be nice to know about the changes to the control pages - new/updated features and the like. Possible Solution: Supply an RSS feed and/or page on clueless which would list any changes to clueless that would be relevant to customers....
Response from the site administrator
aaisp, 25.10.2010
This would be useful - we'll look at doing to show changes.
_aD, 15.10.2010, 10:36
4 comments
34 votes Vote

Reduce peak time prices

The prices for peak time useage of ADSL, look steep - £3.50 (approx) per gig? Ouch!... Though, I do think you should charge more at peak times this is a little excessive - I think I'll be making far more use of my 3 network 3g dongle at these...
Response from the site administrator
aaisp, 28.11.2012
We have a new tariff - Home::1 http://aa.net.uk/broadband-home1.html - which doesn't have units or peak times - it's an amount of gigabytes per month...
Tony, 19.02.2011, 08:13
5 comments
33 votes Vote

offer WLR3

Please offer bundled telecoms/DSL packages using BT's WLR3 so that I can avoid having to deal with BT Retail. If you can bundle in competitive VoIP services as well, even better!
Response from the site administrator
aaisp, 20.10.2010
This is already in progress, it's taking time, but it is getting there. We have some final things to do on the ordering side and the billing. At the moment customers can order pstn lines from us, but we're unable to allow outgoing calls. -contact sales for more information.
ElNumbre, 16.10.2010, 11:20
4 comments
32 votes Vote

Provide an option for 10Mbps upstream on FTTC without having to buy premium

IDnet charges £1.20 per month additional for 10Mbps upstream, could you provide a similar option for those of us who want the extra throughput but don't care about prioritisation?
Doug Manton, 22.03.2011, 21:29
4 comments
31 votes Vote

Set the clock correctly on the ideas site

It's odd having ideas in the future :p
Response from the site administrator
aaisp, 13.01.2011
This should be ok now.
Tony Hoyle, 16.10.2010, 08:47
1 comment
30 votes Vote

Give lines in clueless a "Friendly" name.

This could be used in conjunction with the SMS monitoring for line down etc. so it is easy to identify quickly which line on a site may be down. We use your services for temporary events where we may have 20 lines on a site with temp. phone...
Response from the site administrator
aaisp, 14.12.2010
This has been done. A 'Note' can be set on an individual line, which is then shown in search results and when viewing that line.
Will, 05.11.2010, 17:37
1 comment
29 votes Vote

Have an optional emergency cutout on lines

It's possible for a maxed out FTTC at 40Mbps to download more than 100G of data at peak time in one day. At current excess charges, that equates to about £200. So an out of control download (e.g. a large backup restore of > 1TB) could land you...
Response from the site administrator
aaisp, 21.04.2015
Our Home::1 tariff may be better for this (If this is a home). There are options there on what happen when the usual monthly quota is reached.
Jamie Neil, 22.06.2012, 11:00
2 comments
25 votes Vote

Get Updates from Be

After a Be fault and or incident. Try to get status updates. They never seem to be forthcoming. Thanks
Response from the site administrator
aaisp, 21.04.2015
Closing, as Be is no longer.
Lord, 27.10.2010, 11:40
0 comments
24 votes Vote

Pull/redirect the old Planned Outages page

So I don't look stupid reading it and not noticing it's over a year old :-)
Response from the site administrator
aaisp, 02.03.2011
Done.
_aD, 26.02.2011, 18:28
0 comments
23 votes Vote

Reinstate graph links that you can show to anonymous users

We used to be able to email a link to someone which allowed them to see a graph but that only lasts a day now - I know that the permanent link can be made but it is fiddly and difficult.
Response from the site administrator
aaisp, 28.11.2012
The graphs on the Usage page (which show the past weeks worth of graphs) don't contain any user information - only the URL will contain the circuit ID. This should be what you're wanting.
Simon Faulkner, 16.10.2010, 06:15
0 comments
22 votes Vote

Reduce status page size

I need to look at the http://status.aaisp.net.uk page during an outage for obvious reasons. This seems to require an incredible amount of traffic that I pay for by the megabyte at quite an expensive rate. At the moment the main page itself is...
Response from the site administrator
aaisp, 15.11.2010
We'd like to better layout and organise the front page of the status page, as it can get cluttered and unclear which posts are important and current... Feel free to add comments on suggestions, but this will be looked in to.
Robie Basak, 11.11.2010, 11:29
1 comment
21 votes Vote

have mobile roaming work SOON - without roaming the service is useless for business users who travel

AAISP have been saying that the mobile roaming service is "in development" for ages. On http://aaisp.net.uk/telecoms-mobile.html you say "we hope to be able to enable it and provide details of countries and networks soon". Enquiries to both...
Response from the site administrator
aaisp, 21.04.2015
We have SIMs that can do this now. See: http://aa.net.uk/telecoms-sip2sim.html
Roger Wilkins, 04.08.2011, 11:55
2 comments
21 votes Vote

SIP IP lockdown to subnet

Currently it is possible to lock down SIP registration and outgoing calls to a single IP. It would be even better if this could be locked down to a subnet (or even multiple subnets).
Response from the site administrator
aaisp, 15.06.2015
This is now possible, multiple IPv6 and IPv4 subnets/IPs can be listed.
Gareth, 29.09.2011, 12:35
0 comments
20 votes Vote

Have whoever wrote this site go away and read RFC5322

The ideas site does not accept e-mail addresses which contain plus symbols in the local part. Coming from an organisation headed by Rev "Pedant" "I like to do things right" K, this is pretty poor! Worse than that, having wrongly assessed my...
Response from the site administrator
aaisp, 24.11.2010
We agree!!!

Unfortunately this site is hosted by a third party - in short because we couldn't find a suitable alternative.

We could write our own, but at the moment developers are working on other projects.

We will pass this on to the organisation who run this website!
William Blunn, 23.11.2010, 19:23
2 comments
19 votes Vote

Do not close MSO status entries so soon

I noticed that all my lines changed LNS early this morning due to http://status.aaisp.net.uk/apost.cgi?incident=912 but looked on the status pages and didn't see anything as this incident was closed. Whilst I appreciate it was closed as the...
Response from the site administrator
aaisp, 21.04.2015
We updated the status page a while back, and we now leave posts open for longer. Thanks.
_aD, 05.04.2011, 10:46
1 comment
19 votes Vote

be able to add noted and markers onto the graphs to aid fault finding. A text field that will add a comment at that moment in time would let me say things like "changed router" or "started raining". if the line dies 2 hours after it rains for instanc

Nick Foot, 29.01.2012, 22:25
2 comments

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