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12 votes Vote

VoIP equivalent of BT's "Choose to Refuse"

BT offer a service called 'Choose to Refuse'. It's overpriced (£3.25 a month), has arbitrary limits (10 numbers maximum, oldest drops off when new added) and has a horrible UI (you have to phone up and listen through long menus).

It is however, *incredibly* useful, as you can block repeated nuisance calls from specific numbers.

This would be a brilliant feature on A&A VoIP in addition to the anonymous caller reject you already provide. I think the best implementation would be a limitless list of numbers when you could determine the routing for each (e.g. 'normal', 'refuse', 'voicemail' etc.) If you really wanted to go to town on it, you could also determine routing by profile - e.g. send calls from a particular customer to voicemail after a set time.

I'm considering moving a line to WLR3 with A&A at the moment and this is the one BT feature that's missing.

William Turrell , 06.10.2012, 19:45
Response from the site administrator
aaisp, 09.05.2013
We are doing some VoIP development at the moment, this is being considered.
Idea status: under consideration

Comments

Nigel Whitaker, 22.08.2013, 20:19
The call routing/profile according to incoming number idea would be useful - I'd use it to do different routing for colleagues vs customers

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