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12 votes Vote

Keep all status/service data on aa.net.uk

On a recent status entry at http://s.aa.net.uk/1953 there is a brief note on problems affecting various services with "For more details on what happened, please see [facebook]". A&A should keep all of their service and status data on their own web site, not farm it out to a third party. Many of A&A's customers are here because of their stance of privacy and openness, something that Facebook works against.

_aD, 25.06.2014, 11:37
Response from the site administrator
aaisp, 21.04.2015
I will get this reviewed. ^AH
Our status page is now (officially) https://aastatus.net - this is a separate domain, uses separate DNS servers, in a separate country on purpose... However, posting updated and reports to facebook etc is not really on, I do apologise. We'll not do that again.
Idea status: completed

Comments

TomJepp, 25.06.2014, 11:40
I agree entirely.

I don't like businesses constantly linking to Facebook with details that could perfectly easily be on their own site too. By all means have entries on Facebook too if you want more publicity for a particular issue, but please do not avoid putting the content on s.aa.net.uk too.
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sthen, 26.06.2014, 22:15
"A&A should keep all of their service and status data on their own web site, not farm it out to a third party" - to cover outages, it's really helpful if a status page (or updatable mirror) *is* hosted by a third party, though as a proper server under A&A control rather than somewhere like Facebook..
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