AAISP Ideas

This is being worked on, with many systems that send email, consolidating it all in to a single process is not an easy task. But we do want to do it.

Hello, we have been working on higher usage tariffs - you mention the Home::1T service with its 1TB of usage. This is on 1 year terms due to it being VDSL and us being passed on the same minimum term. We hope to have an ADSL variant in the near future and this would probably have a much shorter minimum term. Increasing the usage every 2 years would be great if our suppliers did likewise :-) (Point taken though)

DNSSEC is on our engineering to-do list. We have a few other projects to complete first, but we are keen to provide full DNSSEC support.

We've a new support site: https://support.aa.net.uk
We hope to re-vamp the main web site this year too...

We are aware of this, and are working on it still - unfortunately other tasks have needed to take priority. However, we did find this data very useful too and do want it back ASAP :)

We'll look in to it, thanks

The reason for us not showing the phone number in places is because we are selling this as a 'copper pair' only and not providing telephone services. Removing the telephone number makes it more obvious that it is not a telephone service. Much line in the old days of SDSL where a phone line was used to provide the service, but the number was unknown. We are using normal BT features on the line, it is just that engineers are not used to them. We suspect that this will become more commonplace as the demand using a copper line to make phone calls falls.

So as to help engineers with the installation and fault process we will look in to changing the message to include the telephone number when the line is in a fault/install condition.

We are doing some VoIP development at the moment, this is being considered.