AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
We welcome customers to post their ideas and to vote and comment on other peoples ideas. (You do not need to register to use this site.)
Managers
I would like to...
by comments
by date
by popularity
Sort
Display all
or
Enable filter

19 votes Vote

have the "Logout" option on clueless take you back to the login page.

The "Logout" option on the clueless management pages currently takes you to the A&A home page which seems a bit odd. It seems to me that it would be more useful to take you back to the clueless login page. This would certainly be more useful to me...
kiwi_uk, 26.10.2010, 12:19
0 comments
19 votes Vote

Submit DS records via the control pages for inclusion in the .uk domain when using DNSSEC

The .uk zone has been signed since March 2010. I've been signing zones registered via A&A using ISC's DLV service for some time. It would be good to actually get secure delegation from the root for at least some of my domains -- which means...
Response from the site administrator
aaisp, 02.03.2011
DNSSEC is on our engineering to-do list. We have a few other projects to complete first, but we are keen to provide full DNSSEC support.
Matthew Seaman, 24.02.2011, 19:49
0 comments
19 votes Vote

have a ticket tracking system so I can see the status of my tickets with A&A, whether A&A consider they're still open, etc

Add a ticket tracking system so we can tell what's going on with tickets - history, status, whether they're still open, etc.
Michael Stevens, 22.12.2011, 12:07
8 comments
18 votes Vote

Email to SMS option on clueless

A lot of techs have various programs will email automatically for various reasons. Some of these emails are important enough to want immediate notification. Since we have email with A&A and the SMS we use is with A&A, it seems a bit odd to...
cheeseandham, 15.10.2010, 10:35
9 comments
18 votes Vote

pay £5 for 50gb extra on home::1, £10 for 100gb is too much and i never use more than 10-20gb of it.

Charles Calthrop, 24.01.2014, 17:26
1 comment
16 votes Vote

Allow your customers to configure different outgoing VOIP messages depending on the time of day / day of week

I'd like to be able to tell my customers that they are calling out of hours OR that all our 'lines' are busy depending on when they are calling.
Andrew Fear, 18.10.2010, 16:37
0 comments
16 votes Vote

Data bundles on SIM cards

Having L2TP handoff and UK network roaming is very appealing, but for those who also use their SIMs for streaming music, 2p/MB is expensive. 1GB is 20GBP/month, 4GB is 80GBP/month. Would it be possible to offer prepaid data bundles, perhaps on...
Adam, 03.10.2016, 02:18
1 comment
15 votes Vote

Automatically update #a&a topic to indicate office open/closed

Have something (a bot?) update the topic on the #a&a IRC channel automatically based on office hours. Currently it says "Say 'staff' for attention" at all times. It would be useful to change this topic when staff are not in the office to...
David-T, 02.02.2013, 12:42
3 comments
14 votes Vote

Be notified of lines where sync has fallen below FTR

I'd like to be notified of lines which have: Synced below FTR Synced at or have a BRAS anything lower than X rate - as some of my lines are very stable and should never sync lower than certain amounts Consistently had their SNR increased or...
Response from the site administrator
aaisp, 23.11.2010
It's a bit hard for us check sync rate on all lines as that involved running BT status tests, and we're limited to the number of tests we can run.

However, we do currently email when a line reaches a 135K BRAS rate, and perhaps that could be modified so that it emailed on a pre-defined BRAS rate, or perhaps one determined automatically based on the first ever BRAS rate we get from BT.

We'll discuss internally to see what would be best.
Adam Piggott, 22.11.2010, 16:26
0 comments
14 votes Vote

Set all the clueless graphs on a multi-line site to the same scale.

It would be good to be able to set the scale of all the graphs on a multi-line site to the same scale. I've had occasion to hunt out a mystery data dribble on a line, only to discover that the scale is different because its line speed is not as...
J Higgins, 22.12.2010, 06:39
0 comments
14 votes Vote

Be notified of regrades or other orders

Two of my lines were recently "regraded" by BT and subsequently had their speeds cut from 8Mbps to 2Mbps. Nobody placed an order, nor was this any migration. I wouldn't have noticed this if I hadn't happened to have checked the open tasks on my...
_aD, 24.02.2012, 13:13
3 comments
14 votes Vote

add DS (DNSSEC delegation signer) records to reverse DNS zones

Now that normal .uk zones support DS records via clueless, it would be nice if A&A could sign their reverse zones from RIPE (ip6.arpa. and in-addr.arpa.) and allow users to specify DS records alongside NS records.
David-T, 01.07.2012, 17:37
1 comment
14 votes Vote

Support SIP SMS

Some VOIP clients now are supporting SIP SMS. It would be nice if AA could gateway SMS to and from VOIP in this way. AQL support it, if it helps - http://www.aql.com/site/sms-via-sip.php
Response from the site administrator
aaisp, 21.04.2015
We'll look in to it, thanks
Tony Hoyle, 21.04.2015, 14:17
0 comments
14 votes Vote

Include the phone number in the test line automated response

When a user has a broadband only line, any outgoing phone calls get redirected to the test message which does not mention the phone number. While I accept that a broadband only line shouldn't really have a phone number, it is still used to...
Response from the site administrator
aaisp, 10.06.2015
The reason for us not showing the phone number in places is because we are selling this as a 'copper pair' only and not providing telephone services. Removing the telephone number makes it more obvious that it is not a telephone service. Much line in the old days of SDSL where a phone line was used to provide the service, but the number was unknown. We are using normal BT features on the line, it is just that engineers are not used to them. We suspect that this will become more commonplace as the demand using a copper line to make phone calls falls.

So as to help engineers with the installation and fault process we will look in to changing the message to include the telephone number when the line is in a fault/install condition.
Deanna, 08.06.2015, 11:07
1 comment
13 votes Vote

Become an ENUM registrar

AAISP could become a Nominet-accredited ENUM registrar, allowing customers to pay a small fee and register their phones in the real UK ENUM. http://www.nominet.org.uk/enum/registrars/becomeregistrar/ Advantages: Provide a useful service (nobody...
NinjaJon, 08.02.2011, 23:33
0 comments
13 votes Vote

give feedback on IPv6 compatible hardware

A while back your web site said you were looking for hardware manufacturers to provide reasonably priced IPv6-compatible hardware. I've just tried a Billion Bipac 7800N. Upgraded to the latest firmware (1.06d) it seems to support IPv6 very...
John Winters, 29.05.2011, 08:21
1 comment
12 votes Vote

When changing address, prompt to inform accounts

When a service is moved to a different address the user should be made aware that they should inform accounts as well, if their billing address will be changing.
_aD, 01.11.2011, 16:18
3 comments
12 votes Vote

have the per IP stats working again

It has been 'being looked into' for 3 months now :( I find this really useful data to have, especially when I see a high usage period. It enables me to see which IP is causing the high usage, and allow me to fix it. Especially useful as I don't...
Response from the site administrator
aaisp, 01.05.2013
We are aware of this, and are working on it still - unfortunately other tasks have needed to take priority. However, we did find this data very useful too and do want it back ASAP :)
Keith Ballard, 15.03.2013, 20:23
5 comments
12 votes Vote

AAISP should actually use the ideas board

It is a bit pointless having an ideas board if you never implement any of the 'ideas' :)
Response from the site administrator
aaisp, 21.04.2015
We do try :-) Not everything is possible, but we'll try harder to update ideas that have been posted.
Jake, 13.07.2014, 19:37
2 comments
11 votes Vote

Proactive alerts on lines with high latency

I would like to see the ability to notify us if a line has high latency, this would be really useful for VOIP lines as obviously the call quality can be very poor! We could also have the option to route traffic down a second line until the...
jamiewatson69, 15.10.2010, 10:32
1 comment
11 votes Vote

Anti-premium

An "anti-premium" option during peak which drops packets to those lines first so that only "spare" capacity is used in the event of sustained unwanted traffic. This would help the customer (as the "at cost" value of the usage would be lower) and...
Simon Arlott, 22.10.2010, 16:30
0 comments
11 votes Vote

Use cookies on Clueless, add 'remember me' box

I'm tired of having to re-log in to clueless every time I restart my browser. I would much like an option for clueless to remember me (cookies) and log me in automatically. I understand some users will be using public / shared computers or...
Olorin, 23.07.2011, 08:25
1 comment
11 votes Vote

Email a copy of messages sent via web contact form

When someone contacts you via the web contact form it would be helpful if they received a copy of their message for their future reference.
_aD, 01.11.2011, 16:28
1 comment
11 votes Vote

A new website design with a member centre, ticketing system and more

Why not catch up with the competition and upgrade the website?
Response from the site administrator
aaisp, 21.04.2015
We've a new support site: https://support.aa.net.uk
We hope to re-vamp the main web site this year too...
Peter Murphy, 29.04.2012, 08:49
2 comments
11 votes Vote

Add a "borrow" option to Home::1 Quota options

At the moment the Quota options for Home::1 are Block, Slow or Auto bill, explained here: http://wiki.aa.org.uk/Home::1 Add a new option called "Borrow" which allows a Home::1 user to use up to 20GB from the following month's allowance, which...
chrisl, 01.04.2014, 20:34
2 comments
10 votes Vote

email alert to notify when heavy packet loss happens

This would help identify problems before end customers complain of slow internet browsing.
Si-Ming Lee, 12.01.2011, 09:25
0 comments
10 votes Vote

Receive email notifications regarding planned works so I don't suddenly find myself without connectivity and trying to fix issues when they have been notified in advance.......

As above
Me, 23.08.2011, 01:21
1 comment
10 votes Vote

Be able to set SMS notification between wider hours eg 8am-11pm, as an addition to the current choices of working hours or 24/7

Be able to set SMS notification between wider hours eg 8am-11pm, as an addition to the current choices of working hours or 24/7 This would be useful for residential users who want to know if their line goes up or down outside working hours, but...
Michael Stevens, 21.03.2012, 10:28
1 comment
10 votes Vote

Translate things like "21CN-BRAS-RED7-MQD" on status updates to something meaningful

Although strings like "21CN-BRAS-RED7-MQD" are meaningful to those in the know, they don't mean anything to the rest of us. It would be far more useful if instead of (or as well as) the identifier[1], status updates contained details of either the...
Tony Green, 10.07.2012, 12:42
0 comments
10 votes Vote

VoIP equivalent of BT's "Choose to Refuse"

BT offer a service called 'Choose to Refuse'. It's overpriced (£3.25 a month), has arbitrary limits (10 numbers maximum, oldest drops off when new added) and has a horrible UI (you have to phone up and listen through long menus). It is...
Response from the site administrator
aaisp, 09.05.2013
We are doing some VoIP development at the moment, this is being considered.
William Turrell, 06.10.2012, 19:45
1 comment

Pages< 1 2 3 4 5 6 7 8 ...11 >