AAISP Ideas

Submit your ideas and suggestions relating to AAISPs products and services...
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3 votes Vote

Menu option on incoming calls

When an incoming VOIP call is diverted to my mobile, I want to know which number they have dialled, so i know how to greet the caller, with options to take or reject the call. "You have a call on your Office Number Press 1 to accept call. 2...
Stuart, 06.04.2011, 11:16
0 comments
3 votes Vote

Add a "logout" link on the broadband ordering site

Or if I'm being blind and it already exists, make it more obvious :-)
_aD, 24.04.2011, 20:57
2 comments
3 votes Vote

Allow one-unit pre-pay usage

With the newly increased price a one-unit tariff would be useful.
David-T, 04.10.2011, 13:35
1 comment
3 votes Vote

Hide SMS log entries in clueless's tasks list

The SMS log entries in clueless's tasks list clutters it up quite a lot. It would be useful if the SMS entries were hidden.
_aD, 01.12.2011, 13:00
0 comments
3 votes Vote

e-mail users prior to 'at-risk' or greater work being carried out with details. Status pages, and Twitter are ok it you've got access to the internet to read the details.

Send e-mail notification prior to work that places internet connections at risk.
Stuart, 31.01.2012, 18:20
0 comments
3 votes Vote

Close all WAN ports on Technicolor router in default AAISP config

Hello, please can you change the default config of the new technicolor routers so that all the WAN side ports are closed when I plug it in first time. My new router was delivered with Telnet, HTTP and HTTPs ports open the WAN side. Tech support...
BobPenguin, 13.04.2012, 17:10
0 comments
3 votes Vote

Broadband Usage - Zoom into the graphs

The Broadband Usage graph is amazing. You know what will make it even more amazing? Allows us to zoom into a specific day/hour for better picture of the stats used. Thanks.
Tony Sutton, 16.04.2012, 14:42
0 comments
3 votes Vote

have a longer "carry forward" of under useage. If I leave it until the current under useage is capped at the units bought and then lower the units bought I lose the ones saved. Any units bought and paid for ought to be able to be carried forward at t

Nick Foot, 13.05.2012, 12:11
1 comment
3 votes Vote

Make the monthly Usage details page consistent.

Move the "excess usage from previous month" line in the monthly Usage Detail page from the "This month" section into the "Allowance calculation" section. Having last months over use included in this months total makes a nonsense of *This* months...
Dave, 01.10.2012, 11:52
1 comment
3 votes Vote

Share IMAP email folders with other Mailboxes

On A&As email servers, I'd like to be able to share certain IMAP folders with other Mailboxes in my domain, ie, what ever email is in my shared folder is seen by other users.
skeffling, 04.10.2012, 20:46
1 comment
3 votes Vote

use L2TP with IPSec

Since ICS, Android devices seem to have lost the option to use L2TP without IPSec. It would be really convenient if we could optionally use IPSec with our L2TP lines. Even if the IPSec part is handled on a different box and port-forwarded somehow,...
Response from the site administrator
aaisp, 09.11.2012
We're waiting for FireBrick to support IPSec, then this would be an option.
dwmw2, 09.11.2012, 08:37
0 comments
3 votes Vote

Mobile Data packages (5GB, 15GB, 30GB)

Offer data packages in large blocks at some discount, typically where the price per MB is prohibitively expensive. Ideally it would be nice to pay £75 to £100 for 30-50GB on a monthly basis, rather than the 2.4p rate per MB (£740+).
Rhosyn, 30.10.2013, 00:03
0 comments
3 votes Vote

Simpler status website for novices (priceless/clueless alternative)

Your admin web pages (priceless/clueless) are massively powerful, but also massively complex. Although technically you are the best ISP, I cannot recommend you to my family because they can't understand the web interface. They find it really...
Jon, 21.03.2014, 23:52
0 comments
3 votes Vote

configurable usage top-up

It would be nice if we could configure the quota/usage top up so that you don't end up auto-topping up very close to the end of the month. This could be specified as eg. number of days before the end of the month during which auto-topup is...
Jim Noble, 01.04.2014, 09:13
0 comments
3 votes Vote

Make SIP calls via API

I'd like the ability to initiate a SIP call from a device other than than the device running my SIP client. For instance, via an API I could initiate a call from my desktop computer which automatically connected the call to a hardware desk...
Response from the site administrator
aaisp, 21.04.2015
We'll look in to this...
Richard, 27.08.2014, 12:30
0 comments
3 votes Vote

Upgrade Web Interface

Compared to Sipgate, the web interface appears very basic: * No contacts list, no ability to have contact names added to call histories, no click-to-dial * No web access to voicemail, no ability to add contact names to voicemails * No phone...
Response from the site administrator
aaisp, 21.04.2015
The contact list and easier ways to SMS from a web page are good ideas. We're already working on a method to upload a voicemail greeting file via the control pages, rather then recording the greeting by dialling in to voicemail. I'm not sure we'll change the way we store and forward voicemail messages though, this will probably remaining being emailed. You could use webmail to access them. We'll see if our own webmail could have an audio player built in, which may make things easier.
Owain, 08.12.2014, 23:17
0 comments
3 votes Vote

Be able to use clueless to have my router auto configured with the right firewall settings for A&A SIP

Be able to use clueless to have my router auto configured with the right firewall settings for A&A SIP Using TR-069 stuff
Response from the site administrator
aaisp, 21.04.2015
We'll consider this for the next router we provide... or at least we'll clearly document how to do it.
Michael Stevens, 12.02.2015, 17:12
0 comments
3 votes Vote

Display the time for pins on clueless graphs in the popup and dialog box.

At the moment you need to zoom in to find the exact spot in the graph the pin is attached to and then mouse over that spot to bring up the approx time popup. It would easier to have the pin popup and/or dialog display the time value itself.
Response from the site administrator
aaisp, 21.04.2015
We'll look in to this - thanks.
tman, 17.04.2015, 16:41
0 comments
3 votes Vote

Join forces with hyperoptic.com to be best ISP in UK

Marcel, 02.06.2015, 13:11
0 comments
3 votes Vote

Remember the "wide" state when using links in the cluless line notes

Once you've enabled wide mode, only the "full" link at the bottom preserves that state. All other links including the "View trouble reports in last X days" don't and cause it to revert back to narrow mode.
Deanna, 10.06.2015, 08:26
0 comments
3 votes Vote

automatic email on change of sync speed

We get emails when lines go up or down, however we don't when the TX rate is adjusted. Recently, my line (a longish one) dropped from ~2.5M to ~1.5M, but I only noticed a few days later when I logged into Clueless to check something else. Had...
Response from the site administrator
aaisp, 10.06.2015
I've added this to our wishlist
William, 10.06.2015, 13:37
1 comment
3 votes Vote

Automatically raise a fault within A & A when there is sustained dripping blood in clueless. Thresholds to be determined, hopefully variable.

Automatically raise a fault within A & A when there is sustained dripping blood in clueless. Thresholds to be determined, hopefully variable.
Cecil Ward, 28.03.2016, 06:27
1 comment
3 votes Vote

Choose what details added to IP address whois.

Allow customers to choose what details added to IP address whois look return. Although you could restrict to unique names to avoid passing off / trademark conflict etc. as well as rule that need to non no offensive etc. but just not defaulting to...
LB, 03.12.2016, 10:00
0 comments
3 votes Vote

Support IPv6 on 3G / 4G data SIMs

When you can get it rolling, let us speak IPv6 over 3G / 4G.
Cecil Ward, 18.12.2016, 00:59
2 comments
2 votes Vote

have "Presence" support on the VoIP system?

Could we have "Presence" support on the VoIP system? References: rfc3856: A Presence Event Package for the Session Initiation Protocol (SIP) pua.pl is a command-line presence user agent in terms of RFC 3856 www.voip-info.org: Asterisk...
Eddie Pounce, 01.03.2011, 14:17
0 comments
2 votes Vote

Should Updates (unofficial bot) return HTML & MIME information from links pasted in the main channel?

Updates, the unofficial bot that polls RSS/Atom feeds to the Status pages, RevK's blog & this ideas factory & /notice's it to #A&A can also automatically go to a link posted in a channel and feedback what it finds. As much to some of your...
botmaster, 02.04.2011, 23:59
3 comments
2 votes Vote

Ability to control data access on voice sims

Voice sims have data access disabled by default. We have to contact tech support to have it enabled for each sim. Can we have the ability to turn on data access ourselves via the Edit sim page?
Chris Smith, 15.04.2011, 10:15
0 comments
2 votes Vote

Offer pre-pay option for VOIP and Mobile Services

Pre-pay would be useful for small projects needing VOIP services or SIM cards. Some project managers prefer to spend a fixed amount up front on a company credit card (and review the balance periodically) rather than having to place a purchase...
Martin Johnson, 22.06.2011, 18:16
4 comments
2 votes Vote

See prioritised ticket support in clueless..

In order to communicate (internal email or similar) with staff directly from Clueless, with levels of priority. IE: Accounts: Low/Medium/High Sales: Low/Medium/High Tech: Low/Medium/High Just so it's all in one place, and hopefully...
Response from the site administrator
aaisp, 21.04.2015
We'll be looking on improving the email ticketing system we have from a customer point of view over the coming months.
Miomio, 06.09.2011, 01:19
1 comment
2 votes Vote

Allow HTTPS basic authentication for scripting clueless access

Allow basic access to clueless from scripts (e.g. the 'Kill LNS' button to kick my recalcitrant router back into life), whilst we're waiting for the all-singing-all-dancing XML interface (and the ponies). Allow use of standard HTTP basic...
David-T, 30.09.2011, 11:20
0 comments

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